Policy for Exchanges and Returns
DECORATORLAND INC will accept current unopened double rolls and unopened borders as
overage for return within 30 days of shipment. No returns or exchanges on closeouts or discontinued patterns. There is a 25% restocking
fee of original retail applied to all overages. Fabrics are not returnable unless defective.
Defective merchandise will be replaced or refunded in full.
If you need to exchange or return an item, please call 586 293 0010 or email DECORATORLAND@DECORATORLAND.COM to discuss the return.
Guarantee
DECORATORLAND INC assures you complete satisfaction with every purchase. If for, any reason, you are not completely satisfied, simply return the item within 30 days of shipment. We will provide an exchange or refund to you without question. Your complete satisfaction is our goal.
Ordering
There are several ways for you to place your order with DECORATORLAND INC. You may use our on-line selector, or you may place your order via telephone. If you will be ordering via phone, please print out the detail page(s) of the product(s) you wish to purchase so you can reference them when calling us. If you would like to order via our on-line store, use the selector to find a product that
matches your needs, then use our shopping system to purchase it.
By Telephone
From within the United States, customers may order merchandise from DECORATORLAND INC by calling to 1-866-723-HELP(4357).
Forms of Payment
You must use a credit card to place an order on-line, via fax or via telephone. We accept the following cards: VISA,MASTERCARD,,DISCOVER. When ordering, please be sure to include your card's expiration date.
Online Security
The DECORATORLAND INC online store makes every effort to ensure that all transactions that take place on its site are secure. All credit card numbers submitted to the site are encrypted, virtually eliminating any risk of theft or deception. To provide further security, credit card information is not stored on the site's main server, but rather at a remote server. Your credit card information will not be shared with a third party.
